Conditioner won't flush out

Is the syphon cap fitted?

The conditioner compartment has a blue cap that may be removed for cleaning, as shown:

blue syphon cap

The fabric conditioner will not go into the machine if the blue cap is not fitted in place. If you have lost the cap then a replacement can be purchased from the spares section of the website.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washing Machines

Clean the inside of the soap dispenser

The dispenser may get clogged up so its a good idea to keep it clean. remove the soap draw by opening it fully then  pull it out - a little bit of force may be needed when pulling it out. Once it is out look into the compartment and you will see at the top lots of holes. It looks like a shower head or a cooking sieve! Spray some kitchen or bathroom cleaner into the top and sides of the dispenser body and using a cloth clean out any excess soap or mould growth. Using an anti bac spray is very good as it will kill bacteria and prevent the build up of mould. Keeping the holes in the dispenser top clean will ensure the soap and fabric conditioner flush away.

keep the holes in the dispenser clean
Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Average rating
Did you find this useful?

This solution applies to the following models:

Washing Machines

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Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
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