Dust container will not detatch from the cleaner

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Remove the hose from the cleaner first

If you can't lift the dust container out this may be because the hose is attached. Remove the hose first then press the dust box release catch and lift the container up.

note the hose has been removed before releasing the duct box for cleaning

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven