Error code 7 or 11 in the display

Check the filter and condenser for blockages

The filter and condenser need to be cleaned regularly to get the most efficient and quick drying from your machine. If E7 appears in the display it is possible that they have become blocked. Open the door and clean away fluff found in the door filter as shown:

fluff filter

Also remove the plinth and the condenser. Flush out the condenser with water to clean it and remove any fluff build up:

remove the plinth

remove the plinth, then pull out the condenser and clean it out

condenser out
Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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Clean the filter in the door

Open the door and clean the filter as shown:

remove lint from the filter

Also check the vent hose for any blockages or kinks. It's a good idea to have a look outside the property and look to see if the vent hose cover is blocked or obstructed. If you have cleaned everything and the errors continue please contact us to arrange a service visit.

vent hose
Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
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