Not drying the clothes

Clean the condensing filter

The condensing filter should be cleaned regularly and is fitted at the lower right hand side of the machine behind a removable cover at the bottom of the machine. Pull the cover down and lift it off as shown.

removing the plinth

Twist the red toggles to unlock the filter cover. Now pull the filter to remove it. Once removed peel the black foam filter off the housing and wash in warm water. Use a soft brush to duct away any fluff deposits from the filter body and mesh screen.

twist the locking togglesnow pull the filter out

with the filter removed the foam pad can be peeled off and washed the rest of the unit may be dusted clean with a soft brush. Put the filter back and re fit the lower plinth ready for use.

peel the foam filter off the housing to clean
Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Is the machine being used in a cold room?

Hoover heat pump dryers are designed to be used in a room with a temperature above 7 degrees C. During the winter a garage or some rooms in the home may be below this critical temperature and the product will not be able to get warm inside the drum. Move the machine to a 'habitable' environment or heat the room it has been installed and used in.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
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