Not heating up

Heat pump dryers don't usualy get really hot inside the drum

The Hoover heat pump dryer works in a more energy efficient way than a traditional tumble dryer and it is not necessary for it to get really hot inside the drum to dry your clothes. It  uses a different technology to achieve a high energy efficiency rating, which not only saves you money but also cares for the fabric of your garments.

It can take up to 30 minutes to feel warm inside the drum. Also check that the dryer is installed in a warm room, they are designed to work in a room that is always warmer than 7 degrees C. During winter months the product will not get hot if it is fitted in your garage or a cold room.

It is perfectly normal for your heat pump dryer not feel hot inside the drum when you open the door.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Clean the condensing filter

The condensing filter found in the lower left hand side of the machine may require cleaning. Start by taking off the lower cover or plinth found at the base of the machine. Simply pull it away from the machine as shown. Next twist the three red toggles to unlock the filter and pull it out of the machine.

pull the plinth off the productunlock the filter by twisting the 3 toggles

Pull the filter out and peel off the foam pad, wash the pad in warm water and dust any fluff out of the mesh part with a soft brush. Put every thing back together and try the dryer again.

pull the filter outpeel off the foam pad filter for cleaning

simply peel the foam pad away from the filter body

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Is the dryer being used in a cold room?

The Hoover heat pump dryer works in a more energy efficient way than a traditional tumble dryer and it is not necessary for it to get really hot inside the drum to dry your clothes. It  uses a different technology to achieve a high energy efficiency rating, which not only saves you money but also cares for the fabric of your garments.

It can take up to 30 minutes to feel warm inside the drum. Also check that the dryer is installed in a warm room, they are designed to work in a room that is always warmer than 7 degrees C. During winter months the product will not get hot if it is fitted in your garage or a cold room.

It is perfectly normal for your heat pump dryer not feel hot inside the drum when you open the door.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Our site won't work without them. By continuing to use our website you accept our use of cookies. Find out more about cookies.

×

Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums