Aftersales Service

Can’t see your model? Visit our Advice Centre

Contamination in your water supply

If there has been work done by a utility company or a plumber in, or near to your home then the supply can become contaminated. It is best to run the water for a while through the taps in your home before using the washing machine.

Average rating:

Read more

If there has been work done by a utility company or a plumber in, or near to your home then the supply can become contaminated. It is best to run the water for a while through the taps in your home before using the washing machine.

The tub of the machine is plastic and the drum is coated in stainless steel so it is unlikely that your machine is rusting inside.

Rust stains can be removed by covering it in salt and then rubbing with lemon juice. Rinse thoroughly before washing again.

Always disconnect your appliance from the mains before you start examining it!

Average rating:

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Washer Dryers
Washing Machines