The fluff filter is situated in the door access - open the door and its fitted in the bottom of the door opening, lift it out and clean away any fluff build up. The condenser is found in the base of the machine: Grasp the bottom cover by the sides and pull it off.
Take the filter out and clean
Swing the red clips to remove condenser
Condenser pulls out for cleaning
The condenser will be seen on the left hand side. Turn the 2 latches to unlock it and pull out to remove it. The best way to clean this is by pouring water from a bucket through the centre of it of flushing it under a tap. Once clean pop it straight back in and try the machine again. To keep your machine working efficiently we recommend that you regularly clean the filter and condenser. Take a look at our helpful video clip for more information.