Unable to remove the dust container lid

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Line the arrow up with the open padlock

Looking at the lid of the dust container you should see 2 padlock symbols. One is the padlock open and the other it is locked. To open the lid twist so that the filter access arrow points to the open padlock symbol. Now lift the lid off.

Lid locked shut
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Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Vacuum Cleaners

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums