Won't pick up dirt

Empty the dust box and clean the filters

If your product is lacking suction power then unclip the dust box and empty out the dirt and fluff. Remove the filter found in the dust container and wash it along with the dust box in warm water. Allow to dry thoroughly before re assembling.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Average rating
Did you find this useful?

Empty the dust container

In order to empty the dust box start by removing the duct container from the product, press down firmly the catch at the back of the dust box found at the rear of the product as shown:

Lift the container off the product and take it to your dustbin, place over the dustbin and press the catch at the end of the container to open the flap and let the dirt out. Your Synthesis cleaner compresses the dirt up in the end of the container so it may appear that only a small amount has been picked up!

Please make sure that debris is not left tangled round the plunger before closing the lid and re fitting the dust container.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Vacuum Cleaners

Clean all the filters

There are two filters fitted in the body of the product and a mesh screen filter inside the dirt container. Turn the product over to access the filter fitted underneath the product. Squeeze together filter cover retaining clips and remove the cover.

Lift the cover off and grasp the filter handle. Pull the filter out of the housing.

Dust the filter with a brush or for best results wash in warm water but please make sure it has dried thoroughly before refitting into the product.

The second filter is fitted in the top of the cleaner first remove the dust box, press the release button as shown above.

Then push the filter cover release as shown

 

Lift the cover off to get to the filter, which  will simply 'peel' out of the casing of the product for easy cleaning. Dust it off with a brush, or for best results wash in warm water, be sure that it has dried thoroughly before you pop the filter back in.

There is also a filter to clean inside the dust container, start by emptying the dust out into your dust bin by opening the flap at the bottom. Press the release button:

To remove the dust box lid, line the indicator arrow with the 'open' padlock symbol by twisting the lid. With the arrow pointing to the open padlock the lid can be lifted off the dust box.

Dust container removed showing the mesh filter and auger (screw shaped part)

Use a cloth to clean the filter and auger. If any debris builds up around the auger it will cause it to jam and become blocked setting off the 'blocked' alarm.

At Hoover we recommend that you keep your filters clean and then replace them once per year, new ones can be purchased from the spares section of the website.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Vacuum Cleaners

Clean the filter

Press the dust container latch and lift the container off the cleaner. Twist the top cover of the container anti clockwise to remove it. Look inside the top cover and you will see a filter. Lift the filter out and dust it with a brush. For best results wash the filter in warm water and allow to dry thoroughly before re fitting. Hoover recommend that you replace the filter once per year and these can be purchased from our spares section on the website.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Average rating
Did you find this useful?

This solution applies to the following models:

Steam cleaning

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Our site won't work without them. By continuing to use our website you accept our use of cookies. Find out more about cookies.

×

Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums