Brush won't turn

Check the switch on the handle

Check that the slider switch on the handle is pushed down to the bottom setting. This will switch the brushes on.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Check that it is not clogged with debris

Turn the cleaner over and inspect the brushes, they can be removed for cleaning - any threads or hair that may be tangled around it will stop it turning as will any solid items jammed down there.

Use a flat blade screwdriver to twist the locking device to the 'open padlock' symbol. Remove the locking bar:

 

Now lift the brush bar out and clean it. We recommend that the brush roll is replaced once per year and you can purchase these from the spares section of the website

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Average rating
Did you find this useful?

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
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