On some models an obstruction or blockage in the drain pump may cause E20 to appear in the display. Please watch our video clip to show you how to check for and remove any blockages from the drain pump. If after you have checked and cleared the pump the error persists, please ring our contact centre and speak to one of our advisors for further advice.

To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. Care+Protect Products designed specifically for the task of descaling provide better and longer-lasting results than traditional home-made solutions with white vinegar. 

Monthly descaling treatment is recommended.