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Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Simply click your model below.

Please select your vacuum cleaner type and range from the options below to access our informative model specific product troubleshooting guides.

OR select your appliance type

Discovery Cordless Stick

Don’t know your product code or model number? Click here.

Freedom Stick

Don’t know your product code or model number? Click here.

H - Free

Don’t know your product code or model number? Click here.

HF9

Don’t know your product code or model number? Click here.

Sprint Cordless Stick

Don’t know your product code or model number? Click here.

A3

Don’t know your product code or model number? Click here.

Alyx

Don’t know your product code or model number? Click here.

Athos

Don’t know your product code or model number? Click here.

Breeze Canister

Don’t know your product code or model number? Click here.

Capture

Don’t know your product code or model number? Click here.

Curve

Don’t know your product code or model number? Click here.

Dust Manager cannister

Don’t know your product code or model number? Click here.

Enigma cannister

Don’t know your product code or model number? Click here.

Flash

Don’t know your product code or model number? Click here.

Freemotion

Don’t know your product code or model number? Click here.

Freespace

Don’t know your product code or model number? Click here.

H-Energy

Don’t know your product code or model number? Click here.

H-Power

Don’t know your product code or model number? Click here.

Jazz Cannister

Don’t know your product code or model number? Click here.

Jovis cordless

Don’t know your product code or model number? Click here.

Mistral

Don’t know your product code or model number? Click here.

Optimum Power Bagless Cylinder

Don’t know your product code or model number? Click here.

Purepower / Greenray / Silent energy

Don’t know your product code or model number? Click here.

Rush

Don’t know your product code or model number? Click here.

Sensory

Don’t know your product code or model number? Click here.

Smart / Spirit canister

Don’t know your product code or model number? Click here.

Sonix / Discovery / Hurricane cannisters

Don’t know your product code or model number? Click here.

Sonix Evo

Don’t know your product code or model number? Click here.

Sprint / Ultra / Rapid

Don’t know your product code or model number? Click here.

Spritz

Don’t know your product code or model number? Click here.

Synthesis

Don’t know your product code or model number? Click here.

Tank

Don’t know your product code or model number? Click here.

Telios

Don’t know your product code or model number? Click here.

Turbo Power Cannister

Don’t know your product code or model number? Click here.

Velocity

Don’t know your product code or model number? Click here.

Vision Reach cannister

Don’t know your product code or model number? Click here.

Whirlwind bagless

Don’t know your product code or model number? Click here.

Xarian

Don’t know your product code or model number? Click here.

Click

Don’t know your product code or model number? Click here.

Continuum

Don’t know your product code or model number? Click here.

Freedom Stick

Don’t know your product code or model number? Click here.

H Handy 700

Don’t know your product code or model number? Click here.

Handy

Don’t know your product code or model number? Click here.

Jive

Don’t know your product code or model number? Click here.

Jovis corded

Don’t know your product code or model number? Click here.

Jovis cordless

Don’t know your product code or model number? Click here.

Mattress Cleaner

Don’t know your product code or model number? Click here.

Sparkle window cleaner

Don’t know your product code or model number? Click here.

Robocom

Don’t know your product code or model number? Click here.

A2

Don’t know your product code or model number? Click here.

Alyx and Spritz Upright

Don’t know your product code or model number? Click here.

Blaze / Vortex

Don’t know your product code or model number? Click here.

Breeze upright

Don’t know your product code or model number? Click here.

Capsule

Don’t know your product code or model number? Click here.

Discovery

Don’t know your product code or model number? Click here.

Dust Manager

Don’t know your product code or model number? Click here.

Enigma

Don’t know your product code or model number? Click here.

Flexi - Power

Don’t know your product code or model number? Click here.

Freedom

Don’t know your product code or model number? Click here.

Freejet

Don’t know your product code or model number? Click here.

Freemotion Stick

Don’t know your product code or model number? Click here.

Globe

Don’t know your product code or model number? Click here.

HL5 Push and Lift

Don’t know your product code or model number? Click here.

H-Lift

Don’t know your product code or model number? Click here.

H-Upright

Don’t know your product code or model number? Click here.

Hurricane

Don’t know your product code or model number? Click here.

Jazz

Don’t know your product code or model number? Click here.

Purepower

Don’t know your product code or model number? Click here.

Reactive

Don’t know your product code or model number? Click here.

Slalom

Don’t know your product code or model number? Click here.

Smart

Don’t know your product code or model number? Click here.

Spirit

Don’t know your product code or model number? Click here.

Syrene

Don’t know your product code or model number? Click here.

Turbo Power

Don’t know your product code or model number? Click here.

Unplugged

Don’t know your product code or model number? Click here.

Velocity Evo

Don’t know your product code or model number? Click here.

Velocity Upright

Don’t know your product code or model number? Click here.

Vision ONEfi

Don’t know your product code or model number? Click here.

Vision Reach

Don’t know your product code or model number? Click here.

Whirlwind Upright

Don’t know your product code or model number? Click here.

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using