Check the packaging thoroughly
The cleaning tools and accessories may have become trapped in the box and packaging in transit. Open the carton and all the packaging to look for any thing that may be hidden somewhere.
The cleaning tools and accessories may have become trapped in the box and packaging in transit. Open the carton and all the packaging to look for any thing that may be hidden somewhere.
Always disconnect your appliance from the mains before you start examining it!
This solution applies to the following models:
Vacuum Cleaners
- AC73SE20001 - 39001364
- AL71SZ01001 - 39100442
- AL71SZ02 - 39100443
- AL71SZ02001 - 39100417
- AL71SZ04 - 39100468
- AT70EG10001 - 39001270
- AT70ID40 - 39001187
- ATC18LI - 39001570
- BF70VS01001 - 39001365
- BF70VS11001 - 39001366
- BF81VS02 - 39001469
- BF81VS12 - 39001471
- BR2201 - 39100321
- BR2202 - 39100320
- BR2306 - 39100364
- BR71BR01 - 39001453
- BR71BR02 - 39001452
- BV71CP10 - 39001522
- BV71CP20 - 39001523
- CA144BU2 - 39400240
- CA144TF2 - 39400190
- CA18TG2 - 39400189
- CA192TP2 - 39400166
- CH51S20 - 39001560
- CO180B2 - 39400150
- CP70CP11 - 39001182
- CP71CP01 - 39001183
- CP71CP01 - 39001417
- CU81CU11001 - 39001178
- CU81CU15001 - 39001271
- CU81CU20 - 39001179
- DI2200 - 39100314
- DM4468 - 39100131
- DM4476 - 39100140
- DM4484 - 39100134
- DM4485 - 39100132
- DM4494 - 39100133
- DM4496 - 39100102
- DM4499 - 39100130
- DM4523 - 39100080
- DM4525 - 39100119
- DM5226 - 39100313
- DM5226/1 - 39100350
- DM5524 - 39100127
- DM5530/1 - 39100124
- DM6163 - 39100159
- DM6173 - 39100160
- DM6185T - 39100161
- DM6197T/1 - 39100181
- DM6200 - 39100197
- DM6207T - 39100158
- DM6210 - 39100195
- DM6211 - 39100213
- DM6212 - 39100219
- DM6213 - 39100222
- DM6214 - 39100227
- DM6215 - 39100183
- DM6216 - 39100229
- DM6220 - 39100340
- DM6222 - 39100218
- DM6223 - 39100221
- DM6225 - 39100262
- DM6226 - 39100260
- DM6227 - 39100176
- DM6229 - 39100191
- DM6300 - 39100378
- DM71DM02 - 39100388
- DM71DM03001 - 39100432
- DME7133 - 39100271
- DML5224 - 39100268
- DML5227 - 39100261
- DS22G - 39400303
- DS22GR - 39400315
- DS22PTG - 39400304
- DS22PTGC - 39400316
- DS22RCG - 39400319
- DV70ID02 - 39400170
- FD22BCPET - 39400314
- FD22BR - 39400313
- FD22G - 39400273
- FD22HH - 39300243
- FD22L - 39400288
- FD22RA - 39400274
- FD22RP - 39400282
- FE144AG - 39400293
- FE18AG - 39400294
- FJ120R2 - 39400090
- FJ120WB2 - 39400117
- FJ180WO2 - 39400125
- FM144B2 - 39400235
- FM144GFJ - 39400306
- FM18B2 - 39400236
- FM18GFJ - 39400307
- FM18LB2 - 39400237
- FM216LI - 39400261
- FR7183 - 39100174
- FR7185 - 39100192
- FR7187 - 39100173
- FR71EG01001 - 39100424
- FR71FR01001 - 39100433
- FR71FR02001 - 39100425
- GL1103 - 39100292
- GL1106 - 39100293
- GL1108 - 39100360
- GL1109 - 39100294
- GL1110 - 39100349
- GL71GL01 - 39100384
- GL71GL02 - 39100385
- GL71GL02001 - 39100445
- GL71GL04001 - 39100426
- GLE900 - 39100379
- HE310HM 001 - 39002255
- HE320PET 001 - 39002256
- HE520PET 001 - 39002266
- HF122RPT 001 - 39400918
- HF18CPT 001 - 39400354
- HF18RH 001 - 39400353
- HF222RH 001 - 39400912
- HF222UXL 001 - 39400919
- HF222XLRG 001 - 39400389
- HF522BH 001 - 39400915
- HF522PTE 001 - 39400921
- HF522STH 001 - 39400982
- HF522STP 001 - 39400983
- HF522UPT 001 - 39400914
- HF722G 001 - 39400368
- HF722PG 001 - 39400369
- HF822OF 001 - 39400397
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
- HFC216R 001 - 39400360
- HFC324U 001 - 39400361
- HH710M - 39300764
- HH710TPT - 39300765
- HL2102 - 39100265
- HL2107 - 39100298
- HL2208 - 39100315
- HL500HM 001 - 39101039
- HL500PT 001 - 39101040
- HL700P 001 - 39100519
- HL700PXL 001 - 39100520
- HP22+SP48D - 39100302
- HP2300 - 39100300
- HP2305 - 39100343
- HP310HM 001 - 39002258
- HP320PET 001 - 39002260
- HS22+SP48D - 39100309
- HU300RHM 001 - 39101032
- HU300UPT 001 - 39101033
- HU4177T - 39100155
- HU4185 - 39100196
- HU4187T - 39100164
- HU4197 - 39100180
- HU4200 - 39100226
- HU4201 - 39100223
- HU4202 - 39100198
- HU4203 - 39100215
- HU4204 - 39100225
- HU4205 - 39100188
- HU4206 - 39100224
- HU4207 - 39100177
- HU4207/1 - 39100212
- HU4208 - 39100211
- HU4217/1 - 39100303
- HU4220 - 39100319
- HU71HU02 - 39100397
- HU71HU04001 - 39100431
- HU71HU05001 - 39100453
- JA1600 - 39100283
- JA1603 - 39100347
- JC2145 - 39100118
- JC3146 - 39100137
- JC3154 - 39100148
- JC3157T - 39100157
- JWC48B6 - 39300206
- JWC60B6 - 39300189
- JWCCA420 - 39800020
- JWCLLN2 - 39800021
- JWCLNN2 - 39800022
- JWCMOP2 - 39800019
- JWCNNO1 - 39800023
- KIT JAZZ CY - 39100318
- KIT JAZZ CY2 - 39000975
- KIT JAZZ GR - 39100317
- KIT JAZZ GR2 - 39000976
- KS51_OP2 - 39001566
- LA71SM10 - 39001524
- LA71SM20 - 39001525
- LA71WR01 - 39001526
- LA71WR20 - 39001527
- MBC500UV - 39300218
- PR60_SL40 - 39001568
- PU1240 - 39100276
- PU2012 - 39100339
- PU2110 - 39100202
- PU2111 - 39100245
- PU2115/1 - 39100345
- PU2118 - 39100344
- PU2120 - 39100201
- PU2121 - 39100246
- PU2122 - 39100330
- PU2130 - 39100200
- PU2300 - 39100366
- PU31EN10 - 39100507
- PU71EN01 - 39100390
- PU71EN01001 - 39100452
- PU71EN02001 - 39100423
- PU71PU01 - 39100409
- PU71PU01001 - 39100444
- RBC070/1 001 - 39001443
- RBC090/1 - 39001446
- RBC090/1 001 - 39001444
- RBC090001 - 39001242
- RCB009 - 39000911
- RE71TP03001 - 39001354
- RE71TP04001 - 39001355
- RE71TP20 - 39001184
- RE71TP25001 - 39001273
- RE71VE20 - 39001186
- RE71VE25001 - 39001274
- RU70RU15001 - 39001352
- RU70RU16 - 39001402
- RU70RU17 - 39001466
- RU80TP11 - 39001194
- RU80TP15001 - 39001266
- RU80VE11 - 39001195
- RU80VE15001 - 39001265
- RV71RV01 - 39100471
- S40TDS 001 - 39300035
- S48DMR 001 - 39300057
- S48WW 001 - 39300010
- SC72DWB4 - 39300149
- SC96DWR4 - 39300146
- SE71 VX04001 - 39001360
- SE71 VX05001 - 39001361
- SE71SP05 - 39001390
- SE71SZ04001 - 39001362
- SE71SZ08 - 39001414
- SE71WR01 - 39001400
- SE71WR02 - 39001401
- SE81RA05001 - 39001239
- SE81RA11001 - 39001240
- SE81SZ01001 - 39001170
- SE81SZ03 - 39001171
- SEA1RA02001 - 39001238
- SI216RB - 39400305
- SJ10DSI 001 - 39300059
- SJ120CBN4 - 39300154
- SJ12WSR 001 - 39300060
- SJ144DP4 - 39300196
- SJ144DTH4 - 39300198
- SJ144WD4 - 39300197
- SJ144WSR4 - 39300100
- SJ4000DB4 - 39300184
- SJ4000DWB - 39300221
- SJ4000DWB/1 - 39300233
- SJ48DWB6 - 39300178
- SJ48WWE6 - 39300179
- SJ60DA/1 - 39300231
- SJ60DA6 - 39300216
- SJ60DWB6 - 39300180
- SJ60WWR6 - 39300182
- SJ6DSW 001 - 39300058
- SJ72D4A - 39300220
- SJ72DA4 - 39300217
- SJ72DB4 - 39300195
- SJ72DW - 39300177
- SJ72WD6A/1 - 39300241
- SJ72WWB6 - 39300186
- SJ72WWB6/1 - 39300232
- SJ8DSB 001 - 39300061
- SL8123 - 39100171
- SL8123 - 39100248
- SL8127 - 39100172
- SM120WDN - 39300254
- SM156DPN - 39300215
- SM156WDP4A - 39300242
- SM1800 - 39100232
- SM18DL4 - 39300214
- SM1901 - 39100239
- SM4000C4 - 39300219
- SM550AC - 39300240
- SP2101 - 39100323
- SP2102 - 39100322
- SP36DG6 - 39300101
- SP36DWB6 - 39300128
- SP48DP6 - 39300102
- SP48DWB6 - 39300159
- SP48DWG6 - 39300127
- SP60DBR6 - 39300099
- SP60DSR6 - 39300131
- SP60DWR6 - 39300126
- SP60DWV6 - 39300125
- SP71_BL06001 - 39001409
- SP71BL04001 - 39001358
- SP71BL05001 - 39001359
- SP72DSB6 - 39300165
- SP81BL03 - 39001176
- SP81BL11 - 39001177
- SP81SM02 - 39001236
- SP81SM11 - 39001237
- SP81SP01001 - 39001246
- SRC144LB - 39400298
- ST70ST01001 - 39001356
- ST71ST02 - 39001470
- STC18LI - 39001574
- SU120RB2 - 39300105
- SU180B2 - 39400029
- SU204B2001 - 39400194
- SU204BG2 - 39400272
- SU204BR2 - 39400218
- SU204S2 - 39400242
- SX70HU01 - 39001180
- SX70HU03001 - 39001353
- SX70HU04 - 39001413
- SX70HU05 - 39001465
- SX70HU11 - 39001181
- SX70HU15001 - 39001267
- SX9750 - 39500042
- SX9760 - 39500041
- SY71NM02 - 39400171
- TAV1610 - 39000488
- TAV1615 - 39000545
- TAV1620 - 39000490
- TC1182 - 39000342
- TC1183 - 39000473
- TC1184 - 39000424
- TC1185 - 39000527
- TC1188 - 39000756
- TC1191 - 39000463
- TC1192 - 39000386
- TC1201 - 39000581
- TC1202 - 39000613
- TC1203 - 39000612
- TC1206 - 39000381
- TC1208 - 39000472
- TC1209 - 39000484
- TC1210 - 39000623
- TC1211 - 39000653
- TC1212 - 39000652
- TC4210 - 39000385
- TC5213 - 39000418
- TC5223 - 39000329
- TC5232 - 39000347
- TC5235 - 39000708
- TC5238 - 39000358
- TCP2011 - 39000822
- TCR4213 - 39000616
- TCR4224 - 39000772
- TCR4230 - 39000985
- TCR4233 - 39000556
- TCR4234 - 39000649
- TCR4237 - 39000771
- TCR4239 - 39000938
- TCR4240 - 39001080
- TCU1410 - 39000956
- TCW1610 - 39000787
- TCW2006 - 39000786
- TE70_EN26001 - 39001416
- TE70EN20 - 39001190
- TE70EN21 - 39001463
- TE70EN21001 - 39001357
- TE70EN25001 - 39001268
- TE70ID30001 - 39001189
- TE70TE11 - 39001191
- TE70TE12 - 39001418
- TEN2400 - 39001082
- TF2005 - 39000588
- TF2006 - 39000587
- TF4195 - 39000412
- TF5192 - 39000451
- TFB2010 - 39000442
- TFB2282 - 39000441
- TFC3185 - 39000413
- TFC6203 - 39000402
- TFC6207 - 39000414
- TFC6283 - 39000401
- TFS5206 - 39000474
- TFS5209 - 39000511
- TFS7100 - 39000529
- TFS7185 - 39000651
- TFS7195 - 39000475
- TFS7197 - 39000524
- TFS7198 - 39000523
- TFS7202 - 39000540
- TFS7208 - 39000596
- TFS7209 - 39000453
- TFS7210 - 39000541
- TFS7220 - 39000542
- TFV2015 - 39000722
- TGP1410 - 39000794
- TH31 VO01 - 39100486
- TH31 VO02 - 39100487
- TH31BO01 - 39100488
- TH31BO02 - 39100489
- TH31HO01 - 39100496
- TH31SM01 - 39100492
- TH31SM02 - 39100493
- TH71 VX01001 - 39100437
- TH71 VX02001 - 39100438
- TH71BL01 - 39100404
- TH71BL01001 - 39100440
- TH71BL02 - 39100410
- TH71BL02001 - 39100441
- TH71BR01 - 39100474
- TH71BR02 - 39100475
- TH71SM01 - 39100399
- TH71SM01001 - 39100434
- TH71SM02 - 39100400
- TH71SM02001 - 39100435
- TH71SM03 - 39100401
- TH71SM03001 - 39100436
- TH71SP04 - 39100446
- TJA1410 - 39000957
- TJA1440 - 39001042
- TJG1100 - 39001094
- TMI2015 - 39000828
- TMI2019 - 39000939
- TP6206 - 39000373
- TP6220 - 39000538
- TP71 JA01001 - 39100393
- TP71 OP01 - 39100485
- TP71TP01 - 39100392
- TP71TP02 - 39100391
- TP71TP02001 - 39100427
- TP71TP04001 - 39100428
- TP71TP06001 - 39100450
- TP71TP07001 - 39100451
- TP71TP08 - 39100476
- TP71TP09 - 39100477
- TPP2310 - 39000531
- TPP2311 - 39000720
- TS2061 - 39000334
- TS2213 - 39000419
- TS2308 - 39000382
- TS2359 - 39000783
- TS2360 - 39000628
- TSB1906 - 39000742
- TSB2001 - 39000876
- TSB2005 - 39000667
- TSBE2100 - 39001090
- TSD2001 - 39001010
- TSE0100 - 39000614
- TSM1805 - 39000952
- TSM2005 - 39000951
- TSM2110 - 39000955
- TSP2000+SP48D/1 - 39000903
- TSP2002+S40D - 39000922
- TSP2004 - 39000818
- TSP2005 - 39000808
- TSP2006 - 39000823
- TSP2101 - 39000963
- TSP2210 - 39001083
- TSU2001 - 39000877
- TSU2002 - 39000878
- TSX2101 - 39000775
- TSX2201 - 39000804
- TSX2215 - 39000805
- TSXD2205 - 39000921
- TSXP2307 - 39001078
- TSXP2308 - 39001079
- TTE2203 - 39000990
- TTE2304 - 39000969
- TTG1100 - 39001095
- TTU1450 - 39001027
- TTU1460 - 39001076
- TTU1510 - 39000826
- TTU1520 - 39000827
- TW1750 - 39000248
- TWDH1400 - 39500057
- TXP1215 - 39000784
- U3495 - 39100113
- U3524 - 39100178
- U3525 - 39100114
- U3530 - 39100012
- UN20J72 - 39400213
- UNP204B - 39400146
- UNP24ABS - 39400271
- UNP252A - 39400245
- UNP252C - 39400164
- UNP252EG001 - 39400195
- UNP264P - 39400168
- UNP264S - 39400241
- UNP300R - 39400147
- UNP300RA - 39400238
- UNP300RS - 39400165
- UNP324RM - 39400263
- UTE1100 - 39100380
- UTP1605 - 39100285
- UTP1610 - 39100284
- UTP1611 - 39100346
- UTP1612 - 39100362
- VE01 - 39100499
- VE02 - 39100501
- VE03OF01 - 39100506
- VE18LIG - 39100491
- VL81VL01 - 39100461
- VL81VL02 - 39100465
- VL81VL51 - 39100479
- VR81HL01 - 39100472
- VR81HU01 - 39100462
- VR81HU02 - 39100473
- VR81HU03 - 39100481
- VR81OF01 - 39100490
- VR81VR01001 - 39100430
- VR81VR02001 - 39100429
- WR71 VX04001 - 39100466
- WR71 VX05001 - 39100482
- WR71 WR03 - 39100480
- WR71WR01 - 39100460
- WR71WR02 - 39100459
- WRE01 001 - 39100514
- WRE02P 001 - 39100515
- XP71EG25001 - 39001269
- XP71ID20 - 39001192
- XP81OP25 - 39001468
