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Check that the rotating base is connected to the drive motor correctly. Lift the glass tray up and ensure the drive shaft is engaged into the centre of the tray.
Always disconnect your appliance from the mains before you start examining it!
Check that the ovenware is not larger than the rotating plate. It may be overhanging and catching on the sides or base of the oven.
Check that the food you are cooking does not extend beyond the rotating plate, it may be catching on the sides of the oven cavity and preventing rotation.
If the weight of the dish or the food is too big, then the oven will not have the power to rotate the turntable. Reduce the size of the dish or the contents.
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