Vacuum feature not working

Make sure the base plate is not fitted

The base plate should only be fitted when you are steam cleaning. Take it off the cleaner when you are using the vacuum cleaner function.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Steam cleaning

Make sure the handle is tilted

The vacuum feature will not work with the handle upright. Press the handle release to lower or tilt the handle and it will then start to operate.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

This solution applies to the following models:

Steam cleaning

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums