Aftersales Service

03444 995599

Can’t see your model? Visit our Advice Centre

Clean the sensors

Make sure all the sensors around the sides and underneath the robocom are clean so that it can sense where  the stairs are in your home.

Read more

Make sure all the sensors around the sides and underneath the robocom are clean so that it can sense where  the stairs are in your home.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Vacuum Cleaners