Aftersales Service

Freezer Repairs

At Hoover, we know that there’s never a convenient time for your freezer breakdown. That’s why our nationwide team of expert Hoover engineers is here to ensure you can get an appliance repair appointment within as little as two working days. With Hoover’s appliance repair service, you can save the expense of having to buy a new appliance and get your freezer back up and running before you’ve had time to miss it.

Please select your warranty status

My appliance is less than 12 months old and in warranty

I have an extended warranty with Domestic & General

My appliance is covered by the 10 year parts guarantee but is over 12 months old

I need a repair and have no warranty

My appliance is less than 12 months old and in warranty

Your appliance is under warranty!

Call us today to arrange a suitable day and time to repair your appliance.

03446 923 607

Mon-Fri: 8:00am - 5:30pm
Sat: 9:00am - 5:00pm
Sun: 9:00am - 5:00pm

We will be closed:
25 - 26 December 2020
01 January 2021

I have an extended warranty with Domestic & General

My appliance is covered by the 10 year parts guarantee but is over 12 months old

Your appliance is covered by our 10 year parts guarantee

Call us today to arrange a suitable day and time to repair your appliance.

03446 923 607

Mon-Fri: 8:00am - 5:30pm
Sat: 9:00am - 5:00pm
Sun: 9:00am - 5:00pm

We will be closed:
25 - 26 December 2020
01 January 2021

I need a repair and have no warranty

We can repair your appliance when it is out of warranty. Please select a repair option below to get started.

Fixed price one-off repair

Our fixed price repair come with 12 months work guarantee with parts and labour included.

Call 03444 995599 To Discuss
  • Appointments available within as little as two working days
  • Most repairs complete at your home within 30-60 minutes
  • All repairs carried out by an expert Hoover engineer
  • Genuine Hoover parts included on approved repairs
  • Your local engineer will be fully trained to get your appliance back up and running

Repair & Care monthly plan

Repair & Care is a maintenance and support plan that provides an initial repair followed by ongoing maintenance and support for your product. Provided by Domestic & General Services Ltd.

Call 03444 995599 To Discuss
  • All the benefits of a one-time repair, PLUS:
  • Exclusive access to our Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from our Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Initial repair by an expert engineer to get you back up and running
  • Onsite visits by expert engineers if your appliance fails the annual health check or stops working
  • Brand new appliance if yours cannot be fixed

or give us a call on

03444 995599

Do you have an extended warranty with a different provider?

Unfortunately, we are unable to book a repair for you, please contact your provider directly to book a repair.

or

Have you tried our Advice Centre?

Expert friendly & local service

  • Local engineers
  • Genuine replacement parts
  • 12 months guarantee
  • Transparent pricing policy

Advice centre

  • Instruction manuals/product specs
  • Troubleshooting guides
  • Maintenance advice
  • Hints & tips & Product videos

Buy spare parts

  • Genuine Hoover spares, parts & accessories
  • Official Hoover Spares store
  • Next Day UK Delivery - order by 9pm
  • Low Price

Why Choose a Hoover Engineer for your Appliance Repairs?

Nationwide coverage with expert local engineers.

Regardless of where you live in the UK, we will send a Hoover engineer to your home to do the repair when it suits you.

Pricing you can trust

With Hoover there are no hidden extras, so you know exactly what you’re paying for and how much it will be.

All repairs guaranteed

Appliance repairs by Hoover are guaranteed for 12 months. If the fault reoccurs during this time, we will come out and repair it again at no extra charge.

Hassle-free booking process

Step 1 - Phone us

Step 2 - Choose a date

Step 3 - Greet your engineer and have your appliance fixed

Call 03444 995599 now to book your repair...