Aftersales Service
Home Advice Centre Freezers
Please select your freezer type and range from the options below to access our informative model specific product troubleshooting guides.
Or select your appliance type
Chest Freezer Models

Where can I find my product code?
Don't know your product code or model number? Click here
Frost Free Models
Nextra

Nextra

Where can I find my product code?
Don't know your product code or model number? Click here

Having issues with the app?

Click on One Touch or Wizard icon to get help and advice with the app you are using

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Quicklinks

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums