Check agitator (Brush Roller)
![](/media/nhwjl4t1/hl5-brush-roll.png)
![](/media/0jzlkhfo/hl5-brush-roll-2.png)
Always disconnect your appliance from the mains before you start examining it!
This solution applies to the following models:
Vacuum Cleaners
- HL500HM 001 - 39101039
- HL500PT 001 - 39101040
Check filters
![](/media/00nnmdqx/hl5-bin-removal.png)
![](/media/i3qjofhe/hl5-filters.png)
![](/media/nfejn0bk/hl5-hepa-filter.png)
Always disconnect your appliance from the mains before you start examining it!
This solution applies to the following models:
Vacuum Cleaners
- HL500HM 001 - 39101039
- HL500PT 001 - 39101040