How do I charge the product

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Connect the charger as shown

Connect the mains charger to the battery as shown and plug the unit in at a power socket. Charging from flat may take  upto 5 hours. The number of lights lit will grow as the battery fills up, One lit indicates under 15% full, two indicates 25% three is 50-75% and fully charged when all 4 light up. Once fully charged disconnect the charger. You may remove the battery for charging by pressing the red release button and pulling it out.

Note the product must be switced off in order to charge the battery

Battery with the charger connected
Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Vacuum Cleaners

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Dishwasher
Microwave
Single Oven
Double Oven
Hob
Hood
Vacuums