Aftersales Service

03444 995599

Maintanence and general care

To keep your cleaner giving the best suction power and picking up efficiently we recommend that you empty the dust box when it is 2/3 full. Also cleaning the 2 filters once a week and washing them once per month is necessary to keep the cleaner working effectively. Hoover recommend that you replace the filters once per year and you can purchase these from the spares section of our website.

Remove the dust box and take it to your dust bin, press the flap release trigger and empty it out as shown

remove the dust box

Twist the lid off to get to the filter and foam pad. For best results wash this filter in warm water and make sure it is thoroughly dry before you pop it back together.


Now take the cyclonic unit out and remove any debris collected. The dust box and cyclone can be washed in warm water but again ensure that they are dry before re assembly.

all of the dust box components

left to right- hepa filter, cyclone and dust box

The second filter is at the back of the cleaner. Unclip the cover and take out the filter for cleaning. This also may be washed in warm water. Once dry re assemble every thing and you have successfully maintained your cleaner!

exhaust filter

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: