Aftersales Service

Oven Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Single oven

Model No. HOC3E3358IN WIFI

Product code 33703128

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Burning the food

Reduce the cooking temperature

How to clean the outside your appliance

Condensation in the door

Steam and condensation is a natural by-product of cooking food with high water content

Make sure the oven is pre heated

Don't leave food in the oven to cool after it has been cooked

Use a covered container, where practical

Cracks in the enamel coating

Do not place baking trays on the floor of the oven

Don't line the oven with kitchen foil

Watch our video guide

Finger marks on stainless steel surfaces

Use Care Plus Protect stainless steel cleaner

I can hear a noise even after the oven has switched off

This is normal for some ovens

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Smelly new oven

Burn off the smells for 30 minutes with plenty of ventilation in the room

Stuck in child lock mode

How to cancel the child lock

washing machine

How to remove burnt on grime

Use Care Plus Protect oven cleaner

Will not switch on and start to cook

Check the timer is on the 'manual' setting

Won't function or switch on

The child lock may be active

Don't line your Hoover oven with foil

This may damage the enamel

Regularly clean the inside of the oven

How to remove burnt on grime

The door can be removed for cleaning

Watch our video guide

washing machine

Catalytic Liners

Key Features

Main oven type	Convection + Fan
Energy input	Electricity
Electricity	Catalytic
Usable volume (of cavity) - cavity 1	70
Connectivity	Advanced remote control and extra content (Wi-Fi + Bluetooth)
IoT App	hOn
Type of control	Mechanical with remote control