Will not switch on

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Try charging the robot directly

Charge for 30 minutes with the charger directly connected to the robot as shown:


If the robot now works then the base station may need replacement.

If the LCD display IS lit up on the robot when charging then the battery pack may need to be replaced. You can purchase batteries from or spares department on the web site.

If the LCD is NOT lighting up on charge then please contact us to arrange a repair.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven