Sensitive care option won't select

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Is automaticly selected on the Delicate, Woollen or Silk programmes

The Sensitive Care option  washes your  clothes in a deeper than normal water level  to provide gentler  washing  for  especially  delicate  fabrics,  while  detergent   is   removed thoroughly with  a  much  larger   quantity   of   water.  Perfect   for people   with   delicate skin, this   option   can   be selected on all Cotton   and   Synthetic   cycles.

This   option   does   not  need  to   be  selected  on  the   Delicate,  Woollen  or   Silk  programs, as it  is already  an  integrated  part  of   the   wash  cycles.

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This solution applies to the following models:

Washing Machines

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven