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Check the turntable is engaged into the drive

Check that the rotating base is connected to the drive motor correctly. Lift the glass tray up and ensure the drive shaft is engaged into the centre of the tray.

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Check that the rotating base is connected to the drive motor correctly. Lift the glass tray up and ensure the drive shaft is engaged into the centre of the tray.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Microwaves

Check that the ovenware is not larger than the rotating plate

Check that the ovenware is not larger than the rotating plate. It may be overhanging and catching on the sides or base of the oven.

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Check that the ovenware is not larger than the rotating plate. It may be overhanging and catching on the sides or base of the oven.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Microwaves

Is the dish catching the sides?

Check that the food you are cooking does not extend beyond the rotating plate, it may be catching on the sides of the oven cavity and preventing rotation.

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Check that the food you are cooking does not extend beyond the rotating plate, it may be catching on the sides of the oven cavity and preventing rotation.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Microwaves

Check if the weight of the food cooked is not excessive

If the weight of the dish or the food is too big, then the oven will not have the power to rotate the turntable. Reduce the size of the dish or the contents.

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If the weight of the dish or the food is too big, then the oven will not have the power to rotate the turntable. Reduce the size of the dish or the contents.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

Did you find this useful?

Something went wrong. Please try again.

Thank you!

This solution applies to the following models:

Microwaves