Aftersales Service

Under Counter Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Integrated Under Counters

Model No. HBRUP 160 NK

Product code 34900610

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Best place to install the appliance?

Location is important

Frost in the back of my fridge

Door may have been left open

How long does it have to stand before plugging in?

Please wait at least 2 hours

I have just taken delivery and things seem to be missing

Check the specifications of your product

Ice droplets on the back wall

Check the thermostat setting

In a power cut will my food stay fresh?

Here's what to do

Light does not come on

Replace the bulb

New bulb has been fitted but there is still no light

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Noisy Fridge/Freezer

Cracking noise - This is normal if your freezer is frost free.

Making gurgling/whooshing/hissing noises

Not cold enough

Check the setting of your thermostat

Has the door been left open?

Has the fridge/freezer been filled recently?

Is there power to the appliance

The machine may take up to 20 minutes before it starts up

Bacteria build up on the door seal

Check its cold enough

Clean inside with anti bacterial cleaner

Warm or feeling hot on the outside

Water droplets at the back of the fridge

Long term maintenance

Cleaning Your Fridge or Freezer

Routine cleaning tips

Handy Hints for using your fridge or freezer

Here are some do's and dont's