Aftersales Service

03444 995599

Remove the hose from the cleaner first

If you can't lift the dust container out this may be because the hose is attached. Remove the hose first then press the dust box release catch and lift the container up.

note the hose has been removed before releasing the duct box for cleaning

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: