Filters will not fit back on

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Check the position of the filter pointer

The filter only fits one way, please position the pointer towards the unlocked padlock symbol as shown and twist clockwise and the pointer is towards the locked symbol. The mesh has a cut out on one side which sits on top of the pointer and twists clockwise to lock in place.

Buy spare parts online
Phone 03446 923 608 to book your repair

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

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Locating Appliance Information Plates

Hoover typical model number plate
Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances.
Washing Machine
Washer Dryer
Single Oven
Double Oven