Carpet Shampoo and Floor Polisher Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Cleanjet Range

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Clean water tank won't come off the machine

The tank is fixed

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not picking up the dirty water

Empty the dirty water tank

Clean the water collection tank & filters

Too much foam on the carpet

Always use 'non foam' shampoo

Tools missing from the packaging

Check the packaging thoroughly

Clean the product after every use

Wash out the dirty water tank and main body of the cleaner

Dry the product thoroughly after use

Dry all componets after use

Keep the brush roll in good condition

Regularly clean the brush roll

Keep the filters clean

There are filters in the dirty water tank

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using