Freezer Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Simply click your model below.

Freezers Guides

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Food in the freezer has defrosted

Has the electrical supply been disconnected?

Frost in the back of my fridge

Door may have been left open

How long does it have to stand before plugging in?

Please wait at least 2 hours

I have just taken delivery and things seem to be missing

Check the specifications of your product

Ice inside the freezer compartment

May need defrosting

In a power cut will my food stay fresh?

Here's what to do

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Noisy Fridge/Freezer

Cracking noise - This is normal if your freezer is frost free.

Making gurgling/whooshing/hissing noises

Not cold enough

Has the door been left open?

Has the fridge/freezer been filled recently?

Is there power to the appliance

The machine may take up to 20 minutes before it starts up

Bacteria build up on the door seal

Clean inside with anti bacterial cleaner

Warm or feeling hot on the outside

Long term maintenance

Cleaning Your Fridge or Freezer

Routine cleaning tips

Handy Hints for using your fridge or freezer

Here are some do's and dont's

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using