Aftersales Service

03444 995599

Regularly clean the filters

Your cleaner is fitted with 2 filters, keeping these clean will ensure you get the best suction power, remove and dust the filters once per week and wash them once per month. For best results Hoover recommend you replace the filters once per year and you can purchase new filters from the spares section of our website. The first filter is found in the bag compartment. Open the bag cover, lift out the bag and slide the yellow filter out for cleaning.

pre motor filter

Brush the dust out of the filter or for best results wash it out under warm water. Please ensure that it is thoroughly dry before you pop it back into the cleaner. The second filter is found at the top of the product. Un clip the cover and clean in the same way.

Exhaust filter

filter cover removed (left) with hepa exhaust filter shown, on the right

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: