Aftersales Service

03444 995599

Clean the filters (9)

If the cleaner has lost suction and not picking up check that the filters are clean. Regular cleaning keeps the vacuum cleaner working efficiently and there are two filters fitted to your product. One is fitted at the back, simply unclip the cover and remove the exhaust filter for cleaning.

The second filter is fitted inside the lid of the dust container, simply release from the body of the cleaner and twist the lid anti clockwise to open it. The blue filter can be pulled out of the lid. Using a soft brush dust both filters to remove debris and particles. For best results the filters can be washed in warm water but check they are thoroughly dry before putting them back into place, this may take up to 24 hours.

Hoover recommend that you fit new filters once per year to keep your vacuum cleaner in tip top working order. Replacements can be purchased from the spares section of this website. Fitting new filters will greatly improve the performance of the product.

Regularly clean the filters

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: