Aftersales Service

03444 995599

Replace the water filter (1)

There is a water filter situated behind the water tank. Remove the tank

remove the tank

The filter sits behind (centre ) it contains yellowy brown beads and once these go to a dark or brown colour the filter will need replacing to ensure the product continues to make steam. Replacements can be purchased from the spares section of our website.

filter (centre) in place

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: