Oven Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Oven models

Wizard Wi Fi models Range

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

All help and advice with your wizard app or connection

Cannot enrol my product

Check the appliance is in range of your home internet network

Is the smart net work switch option active?

Burning the food

Reduce the cooking temperature

How to clean the outside your appliance

Condensation in the door

Steam and condensation is a natural by-product of cooking food with high water content

Make sure the oven is pre heated

Don't leave food in the oven to cool after it has been cooked

Use a covered container, where practical

Cracks in the enamel coating

Do not place baking trays on the floor of the oven

Don't line the oven with kitchen foil

Watch our video guide

Finger marks on stainless steel surfaces

Use Care Plus Protect stainless steel cleaner

How do I get the oven in or out of demo mode?'

If 'Demo' is shown follow these steps to de activate

I can hear a noise even after the oven has switched off

This is normal for some ovens

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Overheating and getting hot outside - The units are scortched

Check the installation is ventilated

Smelly new oven

Burn off the smells for 30 minutes with plenty of ventilation in the room

Stuck in child lock mode

How to cancel the child lock

washing machine

How to remove burnt on grime

Use Care Plus Protect oven cleaner

Will not switch on and start to cook

Check the timer is on the 'manual' setting

Won't function or switch on

The child lock may be active

Don't line your Hoover oven with foil

This may damage the enamel

Regularly clean the inside of the oven

How to remove burnt on grime

The door can be removed for cleaning

Watch our video guide

washing machine

Catalytic Liners

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using