Range Cooker Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Range Cooker models

Dual Fuel Range Cookers

Model No. HGD9395IX

Product code 33001252

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Bulb won't come out

Wear a rubber glove to grasp the cover

Burning the food

Reduce the cooking temperature

How to clean the outside your appliance

Condensation in the door

Steam and condensation is a natural by-product of cooking food with high water content

Make sure the oven is pre heated

Don't leave food in the oven to cool after it has been cooked

Use a covered container, where practical

Cracks in the enamel coating

Do not place baking trays on the floor of the oven

Don't line the oven with kitchen foil

Watch our video guide

Finger marks on stainless steel surfaces

Use Care Plus Protect stainless steel cleaner

Gas burners don't light

Check that there is not a problem with your gas supply

Check that the fuse in the spur outlet doesn’t need replacing.

Are the burners clean?

How do i know when my oven has reached the selected temperature?

Most ovens have an indicator lamp

How high up should a hood be fitted?

Allow 70cm clearance

I can hear a noise even after the oven has switched off

This is normal for some ovens

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Smelly new oven

Burn off the smells for 30 minutes with plenty of ventilation in the room

washing machine

How to remove burnt on grime

Use Care Plus Protect oven cleaner

Will not switch on and start to cook

Check the timer is on the 'manual' setting

Won't function or switch on

The child lock may be active

Don't line your Hoover oven with foil

This may damage the enamel

Keeping hobs clean

Use a hob cleaner

Regularly clean the inside of the oven

How to remove burnt on grime

The door can be removed for cleaning

Watch our video guide

washing machine

Regularly clean to remove food and grease deposits

Catalytic Liners

How to remove baked on gunk

Key Features

Multi-function Main Oven

Conventional Second Oven

Touch Control LED Programmer

5 Burner Gas Hob

Wok Burner

Cast Iron Pan Supports

Storage Compartment

Hob Features

Gas Burners	5
Triple Ring Wok Burner	3.8kW
Rapid Ring Burners	3kW
Semi Rapid Ring Burners	2 x 1.75kW
Small Burner	1kW
Flame failure safety device	Yes
Cast Iron Pan Supports	Yes
Single Hand ignition	Yes
Ceramic Hob Cooking Zones	5

Main Oven

Multi-function	Yes
Functions	5
Fan Cooking	Yes
Conventional Cooking	Yes
Defrost Function	Yes
Conventional and Fan Cooking	Yes
Shelves	2
Grill Tray	1
Grill	Yes
LED Electronic Programmer	Yes
Integral Fan Cooling System	Yes
Double Glazed Door	Yes
Capacity (litres)	51
Oven Light	Yes
A Class Enamel	Yes

Conventional Second Oven

Shelves	1
Grill Tray	1
Integral Fan Cooling System	Yes
Double Glazed Door	Yes
Capacity (litres)	35
Oven Light	Yes
A Class Enamel	Yes

Further Information

Adjustable Feet	Yes
Storage Drawer	Yes
24 Hour Clock	Yes

Technical Specification

Volume - Main Oven	51
Volume - Second Oven	35
Depth mm	600
Width mm	900
Height mm (total)	917/972
Height mm	857/912
Energy Efficiency Classification	A/A

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using