Aftersales Service

03444 995599

The brush is jammed

Red warning light appears

Should the red warning light appear as shown (see above picture) the brush jammed warning alarm has activated as the brush bar is not spinning freely.

This is possibly due to a build up of hair, threads and debris around the brush bar. Switch the product off and remove the brush bar:


removing the brush bar for cleaning

Remove any build up of debris wrapped around the bristles , also check the ends of the brush bar and remove the end cap to check the bearing for debris. Before re fitting ensure it is free to turn.

Avoid running over rug tassels as these may get caught up in the brush and activate the alarm.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: