Steam cleaning Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Steam cleaning models

Steam Hand held Range

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Can I add cleaning agents to the water tank?

No - it may damage the product

Can't fit the small cloth

It fits onto the squeegy tool as shown

How often should I replace the textile pad?

Is the pad still dirty after washing

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not making steam

Check that there is water in the tank (2)

Water is not hot enough

What type of floor can I use the steam cleaner on?

When is the steamer ready?

In around 30 seconds

Using product in Hard water areas

Use bottle or distilled water

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using