Tumble Dryer Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Condenser Dryer

Model No. DMC D1013BC

Product code 31100723

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

'A10' appears in display

You have selected the 'all in one ' cycle. (its not an error code)

Clean the condensor and filters

Buttons unresponsive

Demo mode may be activated Tumble dryer

Cycle won't start

Demo mode may be activated Tumble dryer

Empty the water tank

Is the machine installed in a cold place?

Is there electrical power

Damage to clothes

Check that they are suitable for tumble drying

Check the heat setting of the cycle

Does not switch off

Anti -crease function has operated

Drain hose fitting

How to fit the hose

Dryer switches off after a few minutes of use

Check the size of the load

Error code 7 or 11 in the display

Check the filter and condenser for blockages

Error codes 7 or 9

Clean the filter

Error message E03

Empty the water tank

Filter warning lights up

Clean out the filter and condenser

No electrical power

Check there is electricity at the socket

Check the fuse in the plug

Not drying the clothes

Clean the filter and condensor

Check the filter is clean

Sensor dry cycles are not suitable for drying 1 item

Check the filter is clean

Machine has a 'running in' period

Steaming up the room

Some ventilation is needed in the room

Taking longer than usual to dry

Watch our video guide

Time adjust feature not working

This option only works with certain programes

Won't start the program

Demo mode may be activated Tumble dryer

Clean the filters

Clean the door filter before every use

Empty the water tank

Regularly empty the water tank in the door

Tips to keep your dryer working efficiently

Watch our video guide

Clean the condenser

Key Features

10kg Load

Glass Door - Chrome

AquaVision Reservoir

4 Sensor Dry Programmes

Delicate 'Wool Finish' Cycle

24hrs Delay Start

Countdown Display

Timed Drying Options - 180

Relax Programme

Rapid 40 Programme

Shirts Programme

Mix & Dry Programme

Highly Efficient Reverse Action

'Empty Water' Indicator

'Filter Care' Indicator

B Energy

85x59.5x61cm

Condenser

Features

Load Size	10
Unique AquaVision Technology	Yes
Sensor Dry System	4
Delay Start	24hrs
Digital Display	Yes
LED Display	Yes
Countdown Display	Yes
Reverse Action Drying	Yes
Easy-empty top condenser drawer	AquaVision Reservoir
Floor level condenser reservoir	No
Glass Door	Yes
Large door for easy opening	Yes

Buttons / Indicators

On / Off	Yes
Start / Reset	Yes
Delay Start	Yes
Acrylic / Synthetic (Low heat)	Yes
'Memo' Option	Yes
'Empty Water' Indicator	Yes
'Filter Care' Indicator	Yes

Programmes

4 Levels of Sensor Drying:	Yes
All towels,Store Dry,Hang Dry,Iron Dry	All towels,Store Dry,Hang Dry,Iron Dry
Delay Start	Yes
Delicate Wool Finish	Yes
Fast Iron	Yes
Relax Programme	Yes
Rapid 40 Programme	Yes
Shirts Programme	Yes
Mix & Dry Programme	Yes
Refresh Cycle	No
Timed Drying minutes (maximum setting)	180
Heat Settings	2

Other Information

Colour	White
Automatic safety door (stop drum on opening)	Yes

Technical Specification

Energy Efficiency	B
Annual Energy Consumption	670
Noise(dba)	68
Electrical supply (volts)	230
Rated loads (watts)	2300
Weight (kg) (packed)	36
Weight (kg) (unpacked)	34
Dimensions (HxWxD) cm (packed)	900x650x620
Dimensions (HxWxD) cm (unpacked)	850x595x610

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