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Check the turntable is engaged into the drive

Check that the rotating base is connected to the drive motor correctly. Lift the glass tray up and ensure the drive shaft is engaged into the centre of the tray.

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Check that the rotating base is connected to the drive motor correctly. Lift the glass tray up and ensure the drive shaft is engaged into the centre of the tray.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Microwaves

Check that the ovenware is not larger than the rotating plate

Check that the ovenware is not larger than the rotating plate. It may be overhanging and catching on the sides or base of the oven.

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Check that the ovenware is not larger than the rotating plate. It may be overhanging and catching on the sides or base of the oven.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Microwaves

Is the dish catching the sides?

Check that the food you are cooking does not extend beyond the rotating plate, it may be catching on the sides of the oven cavity and preventing rotation.

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Check that the food you are cooking does not extend beyond the rotating plate, it may be catching on the sides of the oven cavity and preventing rotation.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Microwaves

Check if the weight of the food cooked is not excessive

If the weight of the dish or the food is too big, then the oven will not have the power to rotate the turntable. Reduce the size of the dish or the contents.

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If the weight of the dish or the food is too big, then the oven will not have the power to rotate the turntable. Reduce the size of the dish or the contents.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Microwaves