Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Vacuum Cleaner models

Dust Manager

Model No. DM5524

Product code 39100127

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Belt replacement

Watch our video guide (3)

Brushes are not turning

The belt may be broken or worn

Can't get the cover off to change the belt

Securing screws may be on the bottom of the product

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust container and clean the filters (1)

Watch our video guide (1)

Check for a blockage in the hose

Noisy

Check the filters are clean

Not picking up the dirt

The belt may be worn or broken

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Vibrations and noisy

Check that the brush bar is clean and not damaged

Warm air blows out during use

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

How to maintain your vacuum cleaner

Maintenance and general care (1)

Keep the brush roll in good condition

Regularly clean the brush roll

Look after the flex or mains cord

Check the wire and plug

Maintaining the pet or turbo nozzle

Watch our video guide

Maintenance and general care

Watch our video guide

Replace the drive belt and clean the brush roll

Clean the brushes and fit a new belt

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

<strong>2000 Watt Max Motor Power </strong>

230 Air Watts Of Suction Power

Dust Manager Bagless System

Pet Hair Remover Turbo Nozzle

New Easy Clean Cyclonic Dust Container with HEPA Filter

Lightweight

Full Flight 13 Stair Cleaning

HEPA Filtration

5 Tools on Board

Edge to Edge Cleaning

Specification

Vac Cleaner Type	Upright
Bag/Bagless	Cyclonic Bagless
Colour	Silver/Purple Translucent
Wattage	2000W
Suction Power	230
Variable Power Control	No
Silent Power	No
Filtration	Washable HEPA Filtration
Pre Motor Filter	Washable 2 Layer Fibre
Exhaust Filter	Washable Microfilter
Level of Filtration	5
Edge to Edge Cleaning	Yes
Precise Brush Height Control	Yes
Bag/BinCheck Indicator	No
Bag/Bin Type	New Quick'n'Easy Cyclonic Dust Container with Hepa Filter
Bag/Bin Capacity - Litres Gross	2.5L
Working Radius (Mtrs)	11M
Hose Length (Mtrs)	Full 13 Stair Cleaning Hose
Full 13 Stair Cleaning Hose	Yes
Anti-Tip Stair Stabiliser	No
Cord Length (Mtrs)	6M
Automatic Cord Rewind	No

Tools

Tools on Board	Yes
Extension Tube Type	Plastic Fixed
Tool Type	Crevice
Tool Type	Upholstery
Tool Type	Dusting Brush
Tool Type	Pet Hair Turbo Nozzle
Tube Parking	Yes
Weight in Use (Kg)	7.2Kg
Prod Dimensions (HxWxD)cms	104.5x30x32.5
Packed Weight (kg)	8.9Kg
Packed Dims (Transportation)cms	100.4x25.2x35.2
Packaging Waste (plastic/paper/total) Kg	0.294/1.000/1.294

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using