Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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H - Free Range

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Genuine Hoover Spares & Accessories

Troubleshooting Guides Maintenance Advice

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

Hard to push along

Remove the optional floor nozzle blades

How do I charge the battery

Plug in the charger as shown

I have just taken delivery and things seem to be missing

Check the specifications of your product

No suction and not picking up

Watch our helpful video guide (1)

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Not picking up the dirt

Fit the supplied optional wiper blades

The brush indicator light is red

The brush may be jammed please check for obstructions

Tools missing from the packaging

Check the packaging thoroughly

Won't charge up

Some products may take upto 12 hours to fully charge

How to maintain your H Free cleaner

Watch our helpful video

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using