Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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H - Free

Model No. HF522PTE 001

Product code 39400921

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

Hard to push along

Remove the optional floor nozzle blades

How do I charge the battery

Plug in the charger as shown

I have just taken delivery and things seem to be missing

Check the specifications of your product

No suction and not picking up

Watch our helpful video guide (1)

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Not picking up the dirt

Fit the supplied optional wiper blades

The brush indicator light is red

The brush may be jammed please check for obstructions

Tools missing from the packaging

Check the packaging thoroughly

Won't charge up

Some products may take upto 12 hours to fully charge

How to maintain your H Free cleaner

Watch our helpful video

Features / Benefits

Lithium Battery

Lightweight

Quick brush release system

Cordless

Easy Empty Bin

Rotating Brush Bar

Finger tip controls

Technical Specification

Voltage (V)	22
Battery type	Li-Ion
Run time (min)	Up to 40 mins
Bin capacity (I)	0.45
Charging status indicator	Yes
Led - Battery status indicator	Yes
Time to recharge (hours)	6
Weight in use (kg)	2.2
Product Dimensions	110x26x20 cm
Power control	3 levels and turbo

Tools

Motorized brush	Yes
Nozzle led lights	Yes
Pet hair remover	Yes
Crevice tool	Yes
2in1 crevice and dusting nozzle	Yes

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using