Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Alyx and Spritz Upright

Model No. JC2145

Product code 39100118

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust container won't fit back together

Line up the arrow with the padlock

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Clean the hepa filter and mesh screen

Check for a blockage in the hose

Noisy

Check the filters are clean

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Vibrations and noisy

Check that the brush bar is clean and not damaged

Warm air blows out during use

General tips for your vacuum cleaner

Some floorcare do's and dont's

Keep the brush roll clean

Remove any debris tangled around the brush

Keep the brush roll in good condition

Regularly clean the brush roll

Look after the flex or mains cord

Check the wire and plug

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

<strong>1400 Watt Max Motor Power </strong>

130 Air Watts Of Suction Power

HEPA Filtration

Cleaning Hose

Lightweight

Cyclonic Bagless System

Specification

Vac Cleaner Type	Upright
Bag/Bagless	Cyclonic Bagless
Colour	Venus Red Metallic
Wattage	1400W
Suction Power	130
Variable Power Control	No
Silent Power	No
Filtration	Hepa
Pre Motor Filter	Washable Hepa
Exhaust Filter	Permanent Foam
Level of Filtration	3
Edge to Edge Cleaning	No
Precise Brush Height Control	Automatic Height Adjustment
Bag/BinCheck Indicator	No
Bag/Bin Type	Cyclonic Dust Container
Bag/Bin Capacity - Litres Gross	2.2L
Working Radius (Mtrs)	8.1M
Hose Length (Mtrs)	2.6
Full 13 Stair Cleaning Hose	No
Anti-Tip Stair Stabiliser	No
Cord Length (Mtrs)	6M
Automatic Cord Rewind	No

Tools

Tools on Board	Yes
Extension Tube Type	Plastic
Tool Type	Crevice
Tool Type	Furniture
Weight in Use (Kg)	5.15Kg
Prod Dimensions (HxWxD)cms	109.5x27x29
Packed Weight (kg)	6.6Kg
Packed Dims (Transportation)cms	72.0x25.0x33.0
Packaging Waste (plastic/paper/total) Kg	0.268/1.205/1.47

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