Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Alyx and Spritz Upright

Model No. JC3154

Product code 39100148

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust container won't fit back together

Line up the arrow with the padlock

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Clean the hepa filter and mesh screen

Check for a blockage in the hose

Noisy

Check the filters are clean

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Vibrations and noisy

Check that the brush bar is clean and not damaged

Warm air blows out during use

General tips for your vacuum cleaner

Some floorcare do's and dont's

Keep the brush roll clean

Remove any debris tangled around the brush

Keep the brush roll in good condition

Regularly clean the brush roll

Look after the flex or mains cord

Check the wire and plug

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

1500W

Washable HEPA filtration

Cleaning Hose

Edge to Edge Cleaning

Telescopic Handle

Quick Release dust bin

Tools on Board

Specification

Vacuum Cleaner Type	Upright
Bagged/Bagless	Bagless
Colour	Icelandic White/Stone Black
Wattage (W)	1500W
Suction Power (AW)	120*
Fixed/Variable Power	Fixed
Filtration	Washable HEPA
Exhaust Filter	Permanent Foam
Bag/Bin Capacity (litres gross)	1.9
Working Radius (m)	8.1M
Cord Length (m)	6
Weight in Use (kg)	5.6

Tools

Tools on Board	Yes
Pets Turbo Brush	No
Extension Tube	Telescopic Handle
Dusting Brush	Yes
Crevice Tool	Yes
Upholstery Tool	No
Dimensions (HxWxD) cm (unpacked)	109x29x27

Having Issues with the App?

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