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Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Sparkle window cleaner

Model No. JWC60B6

Product code 39300189

Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

Cleaning nozzle missing

Check the specification of your product

How do I use the sparkle mop

Fit the mop onto the detergent bottle

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Noisy

Check the filters are clean

Not cleaning the windows

Try using the mop attachment

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Streaky windows

Clean the rubber nozzle tip

Don't use too much cleaner

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Water is leaking from the cleaner

Empty the water tank

Won't charge up

Check the charger unit is firmly plugged in

Switch the cleaner off when charging

Some products may take upto 12 hours to fully charge

General tips for your vacuum cleaner

Some floorcare do's and dont's

Getting the best battery life

Extend your battery duration and life

Keep the nozzle blades clean

The blades can be cleaned or replaced

Features / Benefits

Wet and Dry Pick Up

Ergonomic Handle

Spray and Vac

Technical Specification

Dust Collection	Bagless
Battery Power	6 Volts
Battery Type	NiMh
Colour	Silver
Bag / Bin Capacity	0.1 ltr
Product Dimensions	47x28x11 cm
Runtime	25 mins
Weight in use	0.98 kg

Tools

Window Cleaner Accessories	Cleaning Detergent
Charger (O)	Cord & Plug

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using