Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Robocom

Model No. RBC070/1 001

Product code 39001443

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

Error code in the display

Please contact us for further help

Error Codes

Look here for an explanation of the codes

Fails to detect stairs

Clean the sensors

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Noisy

Check the filters are clean

Check the wheels and brushes for debris

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Power cuts out during use

Thermal cut out has activated

Remote control is not working

Replace the batteries in the remote control

Check the batteries are fitted correctly

Robocom is not charging up automatically

Make sure the robocom's route back to base is clear

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Spinning round and round

Please contact us to arrange a service visit

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Will not switch on

Try charging the robot directly

Won't charge up

Check the charger unit is firmly plugged in

Switch the cleaner off when charging

Some products may take upto 12 hours to fully charge

General tips for your vacuum cleaner

Some floorcare do's and dont's

Getting the best battery life

Extend your battery duration and life

Vacuum cleaner Hepa filters

Regularly clean the filters

Features / Benefits

Dust Sensors

LCD Display

Daily Scheduling

Weekly Scheduling

Remote Control

Quiet

Floor Polisher

Edge Cleaning

Turbo Speed

No Touch Sensors

Soft Bumper

Staircase Sensors

Automatic Charging

Carry Handle

Info Voice Technology

Technical Specification

Dust Collection	Bagless
Battery Type	Lithium
First Charge	4 hrs
Recharge Time	3 hrs
Runtime	120 mins
Charger Type	Docking Station
Colour	Brown
Bag / Bin Capacity	0.5 ltr
Product Dimensions	7x33x33 cm
Robot Height	7 cm
Diameter	33 cm
Navigation Type	Infrared
Programme Settings	9
Weight in use	2.4 kg

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using