Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Turbo Power Cannister

Model No. RE71TP20

Product code 39001184

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust blowing out

Clean the filters (2)

Check it is inserted the right way up

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust box and clean the filters

Watch our video guide (8)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your pet or mini turbo nozzle

Maintanence and general care

How to maintain your vacuum cleaner

Maintenance and general care (3)

Watch our video guide (2)

Look after the flex or mains cord

Check the wire and plug

Maintaining the pet or turbo nozzle

Watch our video guide

Vacuum cleaner Hepa filters

Regularly clean the filters

Technical Specification

Dust Collection	Bagless
Colour	Green
KWh/annum	27 KWh
Noise level	87 dB
Cord Length	13 m
Hose Length	4.5 m
Bag / Bin Capacity	2.5 ltr
Product Dimensions	35.1x28.8x43.9 cm
Motor Power	700 W
Energy Rating	A
Performance (Hard Floors)	A
Performance (Carpet)	D
Emissions Rating	D
Dust Separation Method	Multi Cyclonic
Weight in use	5.7 kg

Features / Benefits

Pets

All Floors

Extra Long Reach

Above Floor Cleaning

On Board Tool Storage

Full Stair Cleaning

Automatic Cord Rewind

Variable Power

Easy Empty Bin / Bag

Stretch Hose

Carry Handle

AA Rated

Tools

Attachments	Upholstery Tool
Nozzles	Carpet & Hard Floor Nozzle
Tubes	Telescopic Extension Tube

Having Issues with the App?

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