Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Jovis cordless

Model No. SJ120CBN4

Product code 39300154

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Charger gets warm

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Noisy

Check the filters are clean

Not holding the charge and doesn't run for long

Let the cleaner run flat then re charge

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Won't charge up

Not fitted in the charging base correctly

Check the charger unit is firmly plugged in

Switch the cleaner off when charging

Some products may take upto 12 hours to fully charge

Won't pick up dirt

Empty the dust box and clean the filters

General tips for your vacuum cleaner

Some floorcare do's and dont's

Getting the best battery life

Extend your battery duration and life

Vacuum cleaner Hepa filters

Regularly clean the filters

Technical Specification

Colour	Grey
Battery Power	12 Volts
Product Dimensions	39x13x14 cm
Bag / Bin Capacity	0.6 ltr
Battery Type	NiMh
Charger Type	Wall Mountable
Charge time	16 Hours
Dust Collection	Bagless
Runtime	17 mins
Weight in use	1.5 kg

Features / Benefits

Cordless

Turbo Power Boost

Battery Status Indicator

Finger Tip Controls

Tools

Attachments	Integrated Dusting Brush
Nozzles	Turbo Nozzle

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using