Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

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Alyx

Model No. TC1182

Product code 39000342

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Dust container won't fit back together

Line up the arrow with the padlock

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust container and clean the filters (2)

Watch our video guide (6)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Pet tool or turbo nozzle not working

The tool may require cleaning

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Unable to remove the dust container lid

Line the arrow up with the open padlock

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

How to maintain your vacuum cleaner

Watch our video for regular maintenence tips and advice

Look after the flex or mains cord

Check the wire and plug

Maintenance and general care

Tips to keep your cleaner working efficiently

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

1800 Watt Max Motor Power

230 Air Watts Of Suction Power

Cyclonic Bagless System

HEPA Filtration

Automatic Cord Rewind

Telescopic Metal Extention Tubes

Specification

Vac Cleaner Type	Cylinder
Bag/Bagless	Bagless
Colour	Blue
Wattage	1800W
Suction Power	230
Variable Power Control	Fixed
Silent Power	No
Exhaust Filter	Microfilter
Level of Filtration	4
Edge to Edge Cleaning	No
Precise Brush Height Control	No
Bag/BinCheck Indicator	No
Bag/Bin Type	Cyclonic Bagless
Bag/Bin Capacity - Litres Gross	2L
Working Radius (Mtrs)	8M
Hose Length (Mtrs)	1.5
Full 13 Stair Cleaning Hose	No
Anti-Tip Stair Stabiliser	No
Cord Length (Mtrs)	5.2M
Automatic Cord Rewind	Yes

Tools

Tools on Board	Yes
Extension Tube Type	Telescopic
Tool Type	Crevice
Tool Type	Upholstery
Tool Type	Dusting Brush
Floor Nozzle Type	Adjustable Carpet/Hard Floor
Weight in Use (Kg)	6.2kG
Prod Dimensions (HxWxD)cms	45.5X28X27
Packed Weight (kg)	7.6kG
Packed Dims (Transportation)cms	48X33.5X32
Packaging Waste (plastic/paper/total) Kg	1.36

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using