Vacuum Cleaner Troubleshooting

Model specific questions and answers, maintenance advice, handy tips and instruction manuals.

Back to Vacuum Cleaner models

Dust Manager cannister

Model No. TC5223

Product code 39000329

Instruction manual Genuine Hoover Spares & Accessories View latest range

Troubleshooting Guides Maintenance Advice Key Features

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

I have just taken delivery and things seem to be missing

Check the specifications of your product

No electrical power

Check there is electricity at the socket

Watch our helpful fuse replacement video

Check the fuse in the plug

No suction and not picking up

Empty the dust container and clean the filters (1)

Watch our video guide (2)

Check the floor brush is not blocked

Check for a blockage in the hose

Noisy

Check the filters are clean

Power cuts out during use

Check that the hose is not blocked

Thermal cut out has activated

Shocks or a tingling sensation when I touch the vacuum cleaner

There may be a build up of static energy on the product

Tools missing from the packaging

Check the packaging thoroughly

Warm air blows out during use

Wire has got stuck inside the cleaner

Try and pull the cord firmly all the way out

General tips for your vacuum cleaner

Some floorcare do's and dont's

Look after the flex or mains cord

Check the wire and plug

Maintenance and general care

Watch our video guide (2)

Vacuum cleaner Hepa filters

Regularly clean the filters

Key Features

2200 Watt Max Motor Power

230 Air Watts Of Suction Power

Washable Hepa Anti Odour Filter

Fixed Power Control

New Dust Manager Cyclonic Container

Metal Telescopic Extension Tubes

Silent Power

Specification

Vac Cleaner Type	Cylinder
Bag/Bagless	Cyclonic Bagless
Colour	Purple Translucent
Wattage	2200W
Suction Power	230
Variable Power Control	Fixed
Silent Power	Yes
Exhaust Filter	Microfilter
Level of Filtration	5
Edge to Edge Cleaning	No
Precise Brush Height Control	No
Bag/BinCheck Indicator	Yes
Bag/Bin Type	Dust Manager Cyclonic Container with Washable HEPA Filter
Bag/Bin Capacity - Litres Gross	2.5L
Working Radius (Mtrs)	9M
Hose Length (Mtrs)	1.75M
Full 13 Stair Cleaning Hose	No
Cord Length (Mtrs)	6M
Automatic Cord Rewind	Yes

Tools

Tools on Board	Yes
Extension Tube Type	Metal Telescopic
Tool Type	2 in 1 crevice tool/upholstery nozzle
Floor Nozzle Type	Adjustable Carpet/Hard Floor
Weight in Use (Kg)	8.2Kg
Prod Dimensions (HxWxD)cms	26.0x32.6x42.7
Packed Weight (kg)	9.2
Packed Dims (Transportation)cms	37.0x33.0x57.0
Packaging Waste (plastic/paper/total) Kg	0.03/0.97/1.00

Having Issues with the App?

Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using